English for Bell Boys

Your Profile

As a Bell Boy, you are agile1, full of energy, professional and punctual with excellent communication skills. You must be able to think on your feet2 and you are responsible for creating a positive first and final impression for guests.

Your Course

Our English for Bell Boys course will improve your speaking and listening skills, simulating real hotel situations for English using role-plays. We will help you to be more polite and use your English to create a positive first impression.

Your Goals

Together we will set your English language learning goals and we will ensure that you achieve them. Here are some examples:

✅ To be better able to greet guests in English in a warm and professional manner using natural intonation, stress and rhythm.

✅ To be better able to guide guests and give directions in English accurately and clearly.

✅ To be better able to inform guests in English about hotel facilities, hotel rules and times, special features and emergency procedures.

Your Lessons

Transactional English! We will practise the English language you need to do your job efficiently and professionally. This includes greeting and saying farewell to guests, escorting, guiding and giving directions and rooming guests and assisting with check-outs.

Interactional English! We will practise the English language you need to build and maintain relationships with guests. This includes a small talk and having a polite and natural conversation in English.

Let’s role-play! We will practise a series of role-plays which simulate your daily English interactions with guests. These include making deliveries to rooms, assisting with luggage and responding to questions politely. You will practise giving clear directions and welcoming back repeat guests in a friendly and appropriate manner.

Pronunciation Workshop: It’s not only what you say, but how you say it!

We will improve your accent by practising intonation, sentence stress and rhythm using innovative teaching techniques.

GG Glossary

agile1 – (adjective) able to move quickly and easily

think on your feet2 – (idiom) make good, quick decisions and react quickly to change

personable3 – (adjective) – a friendly and warm personality

Contact Us

Contact The Grammar Goat today to see how our language training can help you.

Group: 2+ students

Price per hour per student from

$20 £14 €16